The light doesn't come at night when motion is detected. Aslo, when I manually turn it on the light is very dim. Yes, the battery is fully charged and light sensitivity is at max. What now?

Using Android 3.18.506 I get "Video already downloaded", but cannot find it on the phone with Windows 10 Explorer. Shared storage\Android\data\com.tplink.iot\files\memory folder is empty. Shared stora

When doorbell rings and my Samsung S24 is locked then the video call is not seen. I have enabled all necessary notifications needed. Also the app is not seen in the list of Full Screen Notification li

The lamp keeps switching off.

I'm exploring a visitor management workflow and wondered if this could be a future integration for the Tapo ecosystem. Imagine a digital membership card or visitor pass containing a QR code. When a gu

I am having trouble downloading a video from my cloud. Whenever I try it says video downloading but it isn't. When I have done this before it has appeared in my videos