Hello, 15 days ago the face recognition stopped working on all my cameras (1x Tapo C320WS, 3x Tapo C52A and 2x Tapo D235). Does anybody know how to fix it? All devices have the latest firmware (automa

Hi on website found device will update firmware to support home base H500. can i know Sep 2025 but can i have exactly date if waiting longer then this week or longer i might to use second plan to purc

Hello everyone, I have installed three Tapo C325ws and one C310 cameras in my home. Now I want to buy Tapo H200 hub to store video of these cameras for better security. However, I am not sure about th

Hi, When Tapo doorbell is set to Doorbell Mode in Night Mode Settings (doorbell Device Settings page > Video & Display > Night Mode Settings), the spotlight will turn on automatically when someone rin

Why has my camera disappeared from my app? The camera has just started to beep and has deleted completely from the app and even from my care plan? Why and how has this happened? Why do we pay support

Hi, I really like the auto tracking function of the camera, however, the camera is following my neighbours into their house. I need to be able to set limits so the tracking will only activate in certa