I have 2 Tapo C200 and both Cloud videos are not playing, already conducted basic troubleshooting but same issue persist

I have used this camera for 6 months as a babycam for when my child is sleeping. I have never had a problem with it, never questioned its safety. However, this evening it started to flash a bright lig

I have two smartphones with the app installed, same app version and same operating system, in one phone i can see the recordings while in the other one it says tap to update, even if i download the vi

The camera keeps the spotlight on 24 hours despite trials to change night shooting mode or manual, switching the spotlight off (it returns to ON after desired time). Help!!! It used to work fine for a

Summary: The camera records videos with incorrect date/time stamp when WIFI is off. Steps to reproduce: 1. Configure the camera to be on 24 hours a day and to record to the SD-Card when it detects a m

I bought 2 sets of C420S2, which are good and battery life is good as well. But after upgraded to firmware 1.2.6. one of the camera battery drop 1% in each hour while normally it should be dropped 1%