Tapo Smart Camera Forums - Smart Home Community

None of my cameras is uploading Cloud Videos

Hello, right now is 16:56 and my cameras stopped recording to the cloud since today at 10AM. All the cameras stopped uploading cloud videos. My home network is working fine, so that is not the problem

RecordingTP-Link ID RelatedTapo CareCloud recording

By Erickcm · Latest post 5 hours ago by Kobe97

2Helpful

47Views

1Replies

Lack of Google Home connectivity

I know I'm not the first to report this issue (by a long shot!) But what a letdown!! I purchased this because I already have a number of devices linked to my Google Home and so the first thing I looke

Device ConnectivityGoogle HomeTP-Link ID Related

By Biggles-Downund · Latest post Friday by Wayne-TP

0Helpful

63Views

1Replies

Can't Subscribe. Change country in Tapo account

Hi, I have two outdoor cameras. I want to subscribe to cloud. Google Play store says currency error. Website is denoted in USD. Need help updating the account to India and currency to INR. Thanks.

Tapo CareTP-Link ID RelatedSubscribe

By Relaxed_Daddy · Latest post 2025-09-08 09:51:44 by Solla-topee

0Helpful

144Views

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Shared accounts dont have access to cloud saving video on camera.

Hello i activate Tapo Care 30 days trail on my camera. But shared accounts to device don't have access to video cloud savings, nothing show for them. Everyone has the lasted version of app from play s

Tapo CareTP-Link ID RelatedRecordingDevice Sharing

By ChrisBS · Latest post 2025-07-24 08:05:40 by Tha_Bucket

22Helpful

2298Views

6Replies

Tapo TP-Link Account Login Issue

Hi Team, I'm not able to login my Tapo TP-Link Account due to a login issue with OTP. Either I don't receive the OTP at all or the OTP come to my email after the 45 seconds time out. Kindly look into

TP-Link ID Related

By Fayiz_Ferosh · Latest post 2025-07-15 03:47:09 by Solla-topee

0Helpful

473Views

3Replies

How to migrate the TP-Link login id from one email address to another?

I need to change the email address associated with my TP-Link account because I have migrated all email communication to another email address. I know the TP-Link website doesn't support changing logi

Tapo App RelatedTP-Link ID Related

By SPFun · Latest post 2025-06-09 11:33:19 by Solla-topee

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319Views

1Replies

How can I access over the web to my Tapo C500

Hello I have installed a Tapo C 500, wifi and onvif connected ,on my home router. I can connect with my android phone from anywhere. Now I want to survey permanently this camera and the smartphone is

Remote ControlHome/Away ModeTP-Link ID Related

By al91 · Latest post 2025-06-03 12:39:01 by Solla-topee

0Helpful

1346Views

1Replies

Tapo app keeps force crashing

I am looking for some help and advice, please, the Tapo app keeps force closing on my phone. Whenever I open it I have three doorbells and several cameras connected to my Tapo app. If I open it on my

Tapo App RelatedTP-Link ID Related

By Tapoguy2022 · Latest post 2025-03-19 07:38:25 by Solla-topee

0Helpful

761Views

1Replies

Knowledge BaseGeneral Questions about the TP-Link ID

TP-Link ID(also called TP-Link account or TP-Link cloud account) provides a unified authentication service to allow you to use a single email address to login TP-Link Community, Omada Cloud, Training

TP-Link ID RelatedHighlighted ThreadOfficial

By

Solla-topee

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1290Views

0Replies

tp link

how to get tp link id

TP-Link ID Related

By Anthonyawanon29 · Latest post 2025-03-10 11:19:34 by Solla-topee

0Helpful

293Views

1Replies