Tapo Smart Camera Forums - Smart Home Community

Shared accounts dont have access to cloud saving video on camera.

Hello i activate Tapo Care 30 days trail on my camera. But shared accounts to device don't have access to video cloud savings, nothing show for them. Everyone has the lasted version of app from play s

Tapo CareTP-Link ID RelatedRecordingDevice Sharing

By ChrisBS · Latest post 2025-07-24 08:05:40 by Tha_Bucket

21Helpful

1790Views

6Replies

Tapo TP-Link Account Login Issue

Hi Team, I'm not able to login my Tapo TP-Link Account due to a login issue with OTP. Either I don't receive the OTP at all or the OTP come to my email after the 45 seconds time out. Kindly look into

TP-Link ID Related

By Fayiz_Ferosh · Latest post 2025-07-15 03:47:09 by Solla-topee

0Helpful

262Views

3Replies

How to migrate the TP-Link login id from one email address to another?

I need to change the email address associated with my TP-Link account because I have migrated all email communication to another email address. I know the TP-Link website doesn't support changing logi

Tapo App RelatedTP-Link ID Related

By SPFun · Latest post 2025-06-09 11:33:19 by Solla-topee

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238Views

1Replies

How can I access over the web to my Tapo C500

Hello I have installed a Tapo C 500, wifi and onvif connected ,on my home router. I can connect with my android phone from anywhere. Now I want to survey permanently this camera and the smartphone is

Remote ControlHome/Away ModeTP-Link ID Related

By al91 · Latest post 2025-06-03 12:39:01 by Solla-topee

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876Views

1Replies

Tapo app keeps force crashing

I am looking for some help and advice, please, the Tapo app keeps force closing on my phone. Whenever I open it I have three doorbells and several cameras connected to my Tapo app. If I open it on my

Tapo App RelatedTP-Link ID Related

By Tapoguy2022 · Latest post 2025-03-19 07:38:25 by Solla-topee

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582Views

1Replies

Knowledge BaseGeneral Questions about the TP-Link ID

TP-Link ID(also called TP-Link account or TP-Link cloud account) provides a unified authentication service to allow you to use a single email address to login TP-Link Community, Omada Cloud, Training

TP-Link ID RelatedHighlighted ThreadOfficial

By

Solla-topee

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1014Views

0Replies

tp link

how to get tp link id

TP-Link ID Related

By Anthonyawanon29 · Latest post 2025-03-10 11:19:34 by Solla-topee

0Helpful

258Views

1Replies

Tapo Care on multiple devices

Hi Tapo Staff/Community If I purchase tapo care can i share the camera so i can use benefits for the same camera on a different account (another family member)? Thanks!

Live ViewTapo CareTP-Link ID RelatedTapo App Related

By Igoboom · Latest post 2025-02-27 10:39:34 by Solla-topee

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630Views

1Replies

Account sharing devices

I want to share some devices with another account, but i do not want to give that account permision to pan, tilt, or delete sd card. Actually, i only want the other account to have only live feed and

Feature RequestTP-Link ID RelatedDevice Sharing

By Justyn1404 · Latest post 2025-02-18 06:31:10 by Solla-topee

1Helpful

285Views

1Replies

I want to change Wifi details

I have recently changed my Router and I now have a different access point and password for wifi. I have tried for the best apart of three hours to reset my Camera to accept the new arrangement. I have

InstallationDevice ConnectivityTP-Link ID Related

By JohnRostron100 · Latest post 2025-01-28 08:32:20 by Solla-topee

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371Views

1Replies