Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera
Knowledge BaseFrequently Asked Questions about Tapo Care
The Tapo Care service provides cloud storage, rich notifications with snapshots, Smart Sort, and other services for Tapo cameras. With the Tapo Care service, all detected events are recorded and brief
Tapo CareHighlighted ThreadOfficialTP-Link ID Related
0Helpful
17064Views
SolutionWhat can I do if the "Feature Unavailable" message appears when using the Talk/Call features?
This Article Applies to: All Tapo Cameras Phenomenon Description: When attempting to use the Talk or Voice Call feature on your Tapo camera, you may see the message: “Due to local regulations, this fe
OfficialHighlighted ThreadTP-Link ID RelatedTwo-way Audio
By
Solla-topee
Solla-topee0Helpful
174Views
Hi, My camera disappeared from my account (from the iOS tapo app) and it is now blinking red costantly. The camera appears to be working, I say that because: - if I shake the camera the camera start t
TP-Link ID RelatedDevice ConnectivityTapo App Related
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281Views
I have a c200 indoor camera. Simple query. I set it up for a family member and 'shared' it with him but he cannot access the 'privacy' control. Do I have to delete and 'reset' the camera on his phone
Device SharingTP-Link ID Related
By
Peterdwolf
· Latest post 2026-01-20 09:56:45
by Peterdwolf
0Helpful
304Views
Hi, I have recently updated my home internet router to a TP-Link BE230 V2.0 Therefore a reconnection to home internet is required for the Tapo C220 Camera. The camera succesfully connected to the 2.4g
TP-Link ID RelatedRemote ControlTapo App Relatednetwork unstable
By
Samueltks
· Latest post 2025-12-29 11:12:14
by Solla-topee
0Helpful
700Views
Knowledge BaseGeneral Questions about the TP-Link ID
TP-Link ID(also called TP-Link account or TP-Link cloud account) provides a unified authentication service to allow you to use a single email address to login TP-Link Community, Omada Cloud, Training
TP-Link ID RelatedHighlighted ThreadOfficial
0Helpful
4144Views
Hi I have 2 C310 and 1 C320 that are playing up. Reseting them didnt work so i deleted them and now am trying to reinstall them but the red light is constant, when i reset it flashes then goes constan
InstallationDevice ConnectivityTP-Link ID RelatedFirmware
By
Charmaine01
· Latest post 2025-12-10 11:29:24
by Solla-topee
0Helpful
241Views
Hello, right now is 16:56 and my cameras stopped recording to the cloud since today at 10AM. All the cameras stopped uploading cloud videos. My home network is working fine, so that is not the problem
RecordingTP-Link ID RelatedTapo CareCloud recording
By
Erickcm
· Latest post 2025-10-21 12:13:06
by Solla-topee
3Helpful
328Views
I know I'm not the first to report this issue (by a long shot!) But what a letdown!! I purchased this because I already have a number of devices linked to my Google Home and so the first thing I looke
Device ConnectivityGoogle HomeTP-Link ID Related
By
Biggles-Downund
· Latest post 2025-10-17 10:17:07
by Wayne-TP
0Helpful
664Views
Hi, I have two outdoor cameras. I want to subscribe to cloud. Google Play store says currency error. Website is denoted in USD. Need help updating the account to India and currency to INR. Thanks.
Tapo CareTP-Link ID RelatedSubscribe
By
Relaxed_Daddy
· Latest post 2025-09-08 09:51:44
by Solla-topee
0Helpful
564Views
Hello i activate Tapo Care 30 days trail on my camera. But shared accounts to device don't have access to video cloud savings, nothing show for them. Everyone has the lasted version of app from play s
Tapo CareTP-Link ID RelatedRecordingDevice Sharing
By
ChrisBS
· Latest post 2025-07-24 08:05:40
by Tha_Bucket
25Helpful
4173Views
Hi Team, I'm not able to login my Tapo TP-Link Account due to a login issue with OTP. Either I don't receive the OTP at all or the OTP come to my email after the 45 seconds time out. Kindly look into
TP-Link ID Related
By
Fayiz_Ferosh
· Latest post 2025-07-15 03:47:09
by Solla-topee
0Helpful
1474Views