
Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera

Hi on website found device will update firmware to support home base H500. can i know Sep 2025 but can i have exactly date if waiting longer then this week or longer i might to use second plan to purc
FirmwareRecordingHub Video Storage
By
Sugarbeats
· Latest post Yesterday
by Sugarbeats
0Helpful
233Views

Has anyone else experienced this? I’ve noticed something unusual and I’m wondering if it’s just me or a possible firmware bug that could be addressed in an update. Exactly 4 seconds into any video cap
FirmwareRecordingMotion DetectionDoorbellFrame
By
Matts95
0Helpful
116Views

I recently bought a d235 and a h500, I've set the doorbell to continuous recording to the h500. However the app only lets me watch back the events, and when I scroll to a section without events it jus
Recording
1Helpful
148Views

SolutionWhat to do if "Firmware not supporting" appears when selecting the hub to store videos on cameras
This Article Applies To Tapo C560WS V1, FW: 1.0.8 Tapo C260 V1, FW: 1.0.15 Tapo H500 V1, FW: 1.1.1 Phenomenon Description When selecting the camera's video storage location on the camera's Device Sett
Highlighted ThreadOfficialRecordingHub Video Storage
0Helpful
659Views

Device is not able to detect , therefore no recording at all. Although I've setup the detection, storage and there are movements too. But still no recording.
Motion DetectionRecording
By
Kiwifruits
· Latest post Monday
by Solla-topee
0Helpful
85Views

Hello All, when my C560WS is triggered by motion it will record for approximately one minute, is there a way of setting it to record for 2-3 minutes when triggered by motion? cheers Simon
Motion DetectionRecording
By
Joiner-Simon
· Latest post Monday
by Solla-topee
0Helpful
178Views

Hello, if I buy a camera in America and use it in Russia, is the application supported in this region the functions and capabilities of this camera?
Device ConnectivityPresalesFirmwareRecording
By
EvilZone62
· Latest post Monday
by Wayne-TP
1Helpful
91Views

Dear Tapo Cam / Support Team, I would like to bring to your attention some serious issues I have noticed with the C220 camera that was sent to me as an upgrade. Upon comparing it with the C211 model,
AI DetectionAlarmRecordingFeature Request
By
AVNISH
· Latest post a week ago
by Solla-topee
0Helpful
113Views

My Tapo C120 is making crackling noises while watching in real time and on the recordings, i cannot figure out how to stop it. If anyone has any ideas i would really appreciate it. Thanks
Live ViewRecordingAudio
By
Chris007
· Latest post 2 weeks ago
by Solla-topee
0Helpful
113Views