Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera
TroubleshootingTroubleshooting for better audio quality of my Tapo camera
Users may occasionally experience audio quality that does not meet expectations when using Tapo cameras. To better understand the root cause and improve overall audio performance, we recommend followi
Highlighted ThreadOfficialTwo-way AudioAudio Quality
1Helpful
1119Views
New Release[Tapo D235_V1.0_FW 1.2.1] Support Distortion Correction and Continuous HDMI in Always-On Mode
This Article Applies To Tapo D235(EU) 1.0 Firmware Version 1.2.1 Build 250926 Rel.64362n Firmware Modifications and Bug fixes 1. Added support distortion correction feature. 2. Added support for using
FirmwareOfficial
By
Wayne-TP
Wayne-TP0Helpful
52Views
Note: currently, some battery-powered cameras, such as Tapo C420, C400, and D230, do not support being viewed via the RTSP/ONVIF stream. 1. If the camera has subscribed to the Tapo Care service and in
ONVIF/RTSPHighlighted ThreadOfficial
54Helpful
60948Views
TroubleshootingTroubleshooting for cloud video recordings of Tapo Camera
What’s the Tapo Care service? The Tapo Care service is a comprehensive subscription service for cloud video recordings, and it provides cloud storage, rich notifications with snapshots, and other serv
OfficialHighlighted ThreadTapo CareMotion Detection
1Helpful
5957Views
This Article Applies to: Tapo C420 Tapo C400 Tapo D230 Phenomenon Description: The Tapo hub H200 is working fine, but an error message "Connection Failed" appears on the Tapo app when adding the above
InstallationOfficialHighlighted Thread
0Helpful
7342Views
Announcements[2025/10/20] Announcement: AWS Cloud Service Outage Impacting Tapo & Kasa Cloud Video Storage
Phenomenon Description: On October 20, 2025, users subscribed to the Tapo/Kasa Care service have no video clips stored on our cloud server due to an outage in AWS cloud services. Some other cloud base
Highlighted ThreadOfficialTapo CareRecording
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Solla-topee
Solla-topee0Helpful
250Views
As smart homes become more prevalent, an increasing number of households are installing security cameras to ensure safety in their daily lives. Among various storage options, microSD cards have emerge
Highlighted ThreadOfficialMicroSD cardRecording
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Solla-topee
Solla-topee0Helpful
348Views
Overview The detection feature in a camera is a capability that allows it to identify and capture changes in the environment, such as a person walking by, a vehicle passing, or any alteration within i
Highlighted ThreadOfficialMotion DetectionAI Detection
1Helpful
6798Views
TroubleshootingWhat to do if my Tapo C520WS V2/Tapo C530WS V2 can't find the router's Wi-Fi during configuration?
This Article Applies To Tapo C520WS V2.0 Tapo C530WS V2.0 Description When configuring a Tapo C520WS/C530WS V2, during the step of selecting the WiFi network to which the camera needs to connect, the
InstallationHighlighted ThreadOfficial
40Helpful
6844Views
TroubleshootingTapo Camera Shows Wrong Date and Time
This Article Applies to: All Tapo Cameras, such as Tapo C310/C200/C210/C100 etc. Issue Description/Phenomenon: Camera showing incorrect time on the Live View page or incorrect timestamp; Date and Time
OfficialHighlighted ThreadLive View
85Helpful
98592Views