Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera
TroubleshootingWhat to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
This Article Applies to: Tapo C500 / Tapo C510 / Tapo C520 / Tapo C530, V2.0 TC40 / TC41 / TC42 /TC43, V2.0 Phenomenon Description: The cameras listed above aim to return to their original position wh
Highlighted ThreadOfficialMotion Tracking
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TroubleshootingTroubleshooting for cloud video recordings of Tapo Camera
What’s the Tapo Care service? The Tapo Care service is a comprehensive subscription service for cloud video recordings, and it provides cloud storage, rich notifications with snapshots, and other serv
OfficialHighlighted ThreadTapo CareMotion Detection
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TroubleshootingWhat can I do if the Tapo Solar Panel fails to charge the Tapo battery-powered cameras?
You may encounter some issues when using the Tapo solar panel to charge the Tapo battery-powered camera, and here are some troubleshooting suggestions that can help you better utilize the Tapo solar p
Highlighted ThreadOfficialSolar Panel
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This Article Applies To: Tapo C610 1.0, 1.2.1 Build 250926 Rel.42084n Phenomenon Description: The Tapo C610 keeps going offline when controlled remotely, it remains connected to the router’s Wi-Fi, an
Highlighted ThreadOfficialDevice ConnectivityRemote Control
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Knowledge BaseGeneral Questions about the TP-Link ID
TP-Link ID(also called TP-Link account or TP-Link cloud account) provides a unified authentication service to allow you to use a single email address to login TP-Link Community, Omada Cloud, Training
TP-Link ID RelatedHighlighted ThreadOfficial
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To enhance the security of video recordings stored on the camera's inserted microSD card, we have implemented an Encrypt microSD Card feature. This functionality aims to prevent unauthorized access to
Highlighted ThreadOfficialMicroSD cardEncrypt microSD Card
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Note: currently, some battery-powered cameras, such as Tapo C420, C400, and D230, do not support being viewed via the RTSP/ONVIF stream. 1. If the camera has subscribed to the Tapo Care service and in
ONVIF/RTSPHighlighted ThreadOfficial
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Overview Wire-Free, Installs Almost Anywhere: Eliminates the need for outlets and enables flexible placement. Add security to your home, wherever, whenever. Color Night Vision: See the night in vivid
Highlighted ThreadOfficialWhat’s New
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TroubleshootingWhat to do if the Tapo app reports "You've reached your device limit for playing this video"
This Article Applies to: All Tapo camera models Phenomenon Description: While watching the camera's live feed or accessing video recordings stored on the SD card, you may see the message "It looks lik
Live ViewHighlighted ThreadOfficialRecording
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This Article Applies to: Tapo C100 V5, FW: 1.3.4 Build 250911 Rel.42949n TC60 V5, FW: 1.3.4 Build 250911 Rel.42949n iOS Tapo App Phenomenon Description: The Tapo C100/TC60 V5 was working before, but n
InstallationHighlighted ThreadOfficialFirmware
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