Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera
TroubleshootingWhat to do if the Tapo app reports "You've reached your device limit for playing this video"
This Article Applies to: All Tapo camera models Phenomenon Description: While watching the camera's live feed or accessing video recordings stored on the SD card, you may see the message "It looks lik
Live ViewHighlighted ThreadOfficialRecording
By
Solla-topee
Solla-topee1Helpful
88Views
Note: currently, some battery-powered cameras, such as Tapo C420, C400, and D230, do not support being viewed via the RTSP/ONVIF stream. 1. If the camera has subscribed to the Tapo Care service and in
ONVIF/RTSPHighlighted ThreadOfficial
58Helpful
64827Views
TroubleshootingWhat can I do if the Tapo Solar Panel fails to charge the Tapo battery-powered cameras?
You may encounter some issues when using the Tapo solar panel to charge the Tapo battery-powered camera, and here are some troubleshooting suggestions that can help you better utilize the Tapo solar p
Highlighted ThreadOfficialSolar Panel
3Helpful
6107Views
This Article Applies to: Tapo C100 V5, FW: 1.3.4 Build 250911 Rel.42949n TC60 V5, FW: 1.3.4 Build 250911 Rel.42949n iOS Tapo App Phenomenon Description: The Tapo C100/TC60 V5 was working before, but n
InstallationHighlighted ThreadOfficialFirmware
By
Solla-topee
Solla-topee0Helpful
123Views
TroubleshootingWhat should I do if my Tapo camera triggers false detection?
With the widespread use of smart cameras in security, traffic, and industrial applications, target detection technologies have become increasingly diverse, including person detection, motion detection
Motion DetectionAI DetectionFalse DetectionHighlighted ThreadOfficial
By
Solla-topee
Solla-topee0Helpful
133Views
New FeatureLocal Facial Recognition: Recognizes and tags strangers, family, and friends for easy identification
Some Tapo cameras and Tapo Hub boast free and powerful Al that recognizes and tags strangers, family, and friends for easy identification, reducing overall notifications to the ones that matter. Impor
Highlighted ThreadOfficialFacial Recognition
3Helpful
2434Views
TroubleshootingWhat to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
This Article Applies to: Tapo C500 / Tapo C510 / Tapo C520 / Tapo C530, V2.0 TC40 / TC41 / TC42 /TC43, V2.0 Phenomenon Description: The cameras listed above aim to return to their original position wh
Highlighted ThreadOfficialMotion Tracking
0Helpful
1698Views
New ArrivalTapo C560WS: Outdoor Pan & Tilt Security Wi-Fi Camera - Local Facial Recognition, AI Zoom
4K Ultimate Clarity: The camera features 4K 8MP resolution for superior clarity with the upgraded image sensor, processor, and lens. Local Facial Recognition: The camera boasts free and powerful AI th
Highlighted ThreadOfficialWhat’s New
1Helpful
7842Views
This Article Applies to: Tapo C420 Tapo C400 Tapo D230 Phenomenon Description: The Tapo hub H200 is working fine, but an error message "Connection Failed" appears on the Tapo app when adding the above
InstallationOfficialHighlighted Thread
0Helpful
7900Views
TroubleshootingTroubleshooting for better audio quality of my Tapo camera
Users may occasionally experience audio quality that does not meet expectations when using Tapo cameras. To better understand the root cause and improve overall audio performance, we recommend followi
Highlighted ThreadOfficialTwo-way AudioAudio Quality
5Helpful
1528Views