NC220 firmware mess up

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NC220 firmware mess up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Thegreyone

2017-09-13 23:01:03

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Registered: 2017-09-13

NC220 firmware mess up

2017-09-13 23:01:03

Model :

Hardware Version :

Firmware Version :

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Hi everyone. I purchased 2 NC220 camera's and straight away I had to update the firmware before they would work. I have one working great, but the second one crashed halfway through and now just has a red light blinking. It will not rest and does not show as a device in the control panel at all. I have been on to tplink with no joy.

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Kevin SG

LV4

2017-09-14 14:37:02

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Registered: 2016-05-27

Re:NC220 firmware mess up

2017-09-14 14:37:02

Contact the reseller or the service center for a replacement, if you did nothing wrong.

Thegreyone

LV1

2017-09-14 22:06:15

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Registered: 2017-09-13

Re:NC220 firmware mess up

2017-09-14 22:06:15

Kevin SG wrote

Contact the reseller or the service center for a replacement, if you did nothing wrong.

Hi, thanks for the reply. I did contact them at the time and this was their reply.

[FONT=Calibri]According to our warranty policy in Ireland, it's recommended to contact the reseller directly for replacement. If you want to do replacement with TP-LINK directly, then you will need to send the faulty device back to our UK RMA office in England and pay for the one-way shipping fee.[/FONT]

NC220 firmware mess up

NC220 firmware mess up

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