NC450 Motion detection app and email notification problem

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NC450 Motion detection app and email notification problem

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NC450 Motion detection app and email notification problem
NC450 Motion detection app and email notification problem
2017-11-19 19:31:16
Model :

Hardware Version :

Firmware Version :

ISP :

Hello i have 2 nc450 at first all is working but after about 3 weeks 1 of my 2 NC450 had motion detection notification problem im updated to the last firmware 1.3.3
i try to fix it by turning off the motion tracking and turn down the sensivity to medium and i walked to the front of the camera and i received a motion detection alert and after 2 hours the problem come back and i tried to re add the camera and its work but after 1 hour the problem come back....... can someone fix this or anyone have the same problem?
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#1
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4 Reply
NC450 Motion Detection app and email notification problem
2017-11-19 20:12:02
Model : NC450

Hardware Version : Not Clear

Firmware Version : 1.3.3

ISP : Firstmedia

have 2 NC450 But after 3 weeks 1 of 2 cameras the Motion detection alert on TpCamera app and email are not worked its just give me audio detection and the audio detection is not correct
i updated to last firmware i tried to remove the camera and re add the camera but the problem back after 2 hours hope TP Link fix this and someone give a solution for me because this is make me have to recently watching live view from the app, thank you.
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#2
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Re:NC450 Motion detection app and email notification problem
2017-11-24 10:14:21
That's rare. It's better you contact tplink support directly, email them
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#3
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Re:NC450 Motion detection app and email notification problem
2017-11-24 21:18:57
The same happens with IP network camera, then I consult with a technical support team, they suggest me to install new firmware for my camera. After the firmware update, my issue gets resolved.
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#4
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Re:NC450 Motion detection app and email notification problem
2017-11-28 16:31:34
Good share.
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#5
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