Smart plugs won't connect to network

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Smart plugs won't connect to network

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Smart plugs won't connect to network
Smart plugs won't connect to network
2018-06-25 05:22:19
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I have 2 Smart plugs which were working perfectly well. I changed my broadband provider and now I can't get them to see the network. I have deleted them both from Kasa and tried to reinstall them but when I power them up they both display a red light indicating that they can't see the network. Do I have to delete the previous configuration? if so how do I do it? I hope someone cn help'
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Re:Smart plugs won't connect to network
2018-06-27 17:22:34
Press the setting button for 10-15s to hard reset to factory default.
Then, try to reconfigure them.
https://www.tp-link.com/us/faq-946.html
Good luck.
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2018-06-28 06:07:52
Thank you Flying Snow. That worked perfectly.
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