NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018

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NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2018-12-19 07:32:35 - last edited 2018-12-19 11:12:16

I had this NC450 working flawlessly through my wifi. Using the android TP Camera app.

On December 17, 2018, the camera firmware upgrade was made. Since then, I can not connect to my camera through App on my smart phone or tablet. The app will start and when the live broadcast is started from the camera, the whole screen is black and nothing happens. Can not even set the camera. This step is only done when connecting to a home Wifi network. If the smart themes switch to mobile data and turn off the wifi to the camera I will connect without any problems.

Pavel

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#1
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1 Accepted Solution
Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018-Solution
2018-12-19 11:05:16 - last edited 2018-12-19 11:12:16

Same problem !

 

Then I contacted with TP-Link Support team and they gave me a new App download link. The new version works !smiley

 

https://static.tp-link.com/2018/201812/20181219/tpCamera-3.1.9_Build17-V377-armeabi-release.apk.zip

 

 

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#3
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Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2018-12-19 10:21:04

exactly the same problem for me too...

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#2
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Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018-Solution
2018-12-19 11:05:16 - last edited 2018-12-19 11:12:16

Same problem !

 

Then I contacted with TP-Link Support team and they gave me a new App download link. The new version works !smiley

 

https://static.tp-link.com/2018/201812/20181219/tpCamera-3.1.9_Build17-V377-armeabi-release.apk.zip

 

 

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#3
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Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2018-12-19 11:08:31

Same here.

The point is that i am living abroad and it impossible for me to do anything remotely.

I am waiting a reply from admins here or a fix to all this mess...

 

P.S. I have enabled daily auto-reboot for the camera, and I had a willing that after midnight which is scheduled, camera would connect to the cloud again… But no luck.

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#4
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Re:Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2018-12-19 11:13:34

I just installed it, still no working (remotely, i am not at home, through LAN...)

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#5
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Re:Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2018-12-19 12:41:28

Thank you very much..I had the exact same problem....Thank you very much..

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#6
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Re:Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2018-12-19 19:13:29

Thank you for the answer and the link. I think they should fix the new updates by the manufacturer.

I do not know what to do about it. How do I upload it to the camera? It is not possible to upgrade over the camera interface.

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#7
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Re:Re:Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2018-12-19 19:54:11

I apologize for this. It's an app on smart phone. I uploaded to my phone and tablet and everything works as it should. 

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#8
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Re:Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2018-12-20 01:10:44

SOLUTION : get the updated app. It works.

 

Link : http://support.tp-link.com/f/b121736334/?dl=1

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#9
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Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2018-12-26 22:43:53

For IOS, Iphone, any solution?

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#10
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Re:NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
2019-01-04 22:20:18

Pavel321 wrote

I had this NC450 working flawlessly through my wifi. Using the android TP Camera app.

On December 17, 2018, the camera firmware upgrade was made. Since then, I can not connect to my camera through App on my smart phone or tablet. The app will start and when the live broadcast is started from the camera, the whole screen is black and nothing happens. Can not even set the camera. This step is only done when connecting to a home Wifi network. If the smart themes switch to mobile data and turn off the wifi to the camera I will connect without any problems.

Pavel

 

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#11
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