Camaras NC200

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Camaras NC200

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Camaras NC200
Camaras NC200
2018-12-24 22:02:29 - last edited 2021-03-23 05:58:37

Estoy conectandolas Camaras NC200 y llegue hasta el punto en que se enciende la luz verde de las camaras pero no las visualizo en el computador y en el movil

 

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Re:Camaras NC200-Solution
2020-08-06 12:05:54 - last edited 2021-03-23 05:58:37

@carloncho 

Hello,

Thank you very much for your patience.

Due to the language difference, I will reply in English and hope you do not mind.

When the LED light on the camera is solid green, it means that it has been set up successfully and ready for use.

While for your case, we might need your help to get more details:

Can I have a picture of the bottom label on the NC220?

If you log out the APP and log back in, is there any device online?

Or if you reinstall the TPcamera App, would it show up on the APP?

 

Thank you very much~

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Camaras NC200-Solution
2020-08-06 12:05:54 - last edited 2021-03-23 05:58:37

@carloncho 

Hello,

Thank you very much for your patience.

Due to the language difference, I will reply in English and hope you do not mind.

When the LED light on the camera is solid green, it means that it has been set up successfully and ready for use.

While for your case, we might need your help to get more details:

Can I have a picture of the bottom label on the NC220?

If you log out the APP and log back in, is there any device online?

Or if you reinstall the TPcamera App, would it show up on the APP?

 

Thank you very much~

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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