Can't view some clips

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Can't view some clips

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't view some clips
Can't view some clips
2019-07-24 06:21:28
Model: KC120  
Hardware Version: V1
Firmware Version: 2.2.23

Hello,

 

I have two Kasa KC120 and yesterday they were working perfectly. I need to view three clips from this night and it says I cannot view them because it had a problem downloading the clips from my Kasa Cam. 

 

They are the only clips that seems to be broken, so it's very frustrating because they are the exact clips I need to watch. 

 

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