Unable to download clips.

Unable to download clips.

Unable to download clips.
Unable to download clips.
9 hours ago
Model: Tapo C320WS  
Hardware Version:
Firmware Version: latest

Hi, when I try to download my sd card video clips I get the message " unable to download clips, your phone is not connected to the same network as your camera" the problem is that camera is connected by wire, and ofc my phone is connected to a Wi-Fi, how to deal with this situation ?

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