MR600 - problem seeing received sms messages
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I can't see my recieved sms messages in the admininistration interface even though everything else works fine.
I can see that I have recieved messages both on the Basic overview page as well as looking at the number of pages that should be availible in the Advanced->SMS->Inbox page (it displays that there are 2 pages of incoming messages but the list is completely empty). See my attached screenshots.
The Outbox and Drafts pages work fine though and display the correct messages supposed to be there as well as the correct number of pages. Also sending SMS messages from the router to my phone get throgh perfeclty fine.
In the Advanced->System tools->System Log I can see that I really recieve SMS messages. It displays for example: "USER: Receive a new gw sms and save it successfully." It also displays "ERROR: New sms count is 13."
So it seems to be some kind of bug concering just the Inbox page which is quite annoying since I need to see SMS messages to see what my provides tells me about my 4G usage status/tariffs etc.
Please advice.
Best regards,
M
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Thanks for your feedback.
You can try to install the beta firmware attached on my last reply. After that, you can verify whether it works properly.
Good day.
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Hello Paul, thanks for your reply, glad to hear that it works well for now.
You can take more time to verify its performance, any updates, you can let us know.
For the ofifical firmware, there is no certain release date, you can keep an eye on official website for the updates.
Have a nice day.
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Theoretically it won't; you can factory reset the router and then verify whether it works as expected.
Good day.
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After doing a factory reset I can confirm I can now see new messages, but the reset wiped the original message so now I dont know what it was!
Fix works brilliantly though so thank you!
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Hi,
I am using Archer MR600 in France. My provider is SFR.
I was experiencing the same problem with SMS: no problem to send, but unable to recieve.
With the beta firmware everything is now working fine.
When can we expect the release of the official firmware ?
Thanks
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@PaulWilliams Forgive the ignorance on my part: how do you activate the SIM card for the Archer MR600. I have downloaded and installed the recommended beta download and as you say there is a watermark "confidential...." but inbox messages still don't appear. They do appear in Outbox, etc. and the inbox count increases as I receive more messages @jwpiano
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@jwpiano I registered my SIM with the network and they send me a text with a code I have to enter for more data. When you upgraded the firmware you MUST also reset the device to correct the issue if you look further up this thread there is information if how to do this. Mine now seems to work as expected.
I hope this helps
Paul
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