Hs110 v2 not monitoring energy

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Hs110 v2 not monitoring energy

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Hs110 v2 not monitoring energy
Hs110 v2 not monitoring energy
2019-10-22 14:16:21 - last edited 2019-10-22 18:24:12
Model: HS110  
Hardware Version: V2
Firmware Version:

Hi I just bought a hs110 for a electric radiator to monitor energy consumption and switch on remotely. The device works grate but I'm not seeing energy monitoring. I turned the device on for 30 minutes and nothing has changed on the energy page of the kasa app 

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Re:Hs110 v2 not monitoring energy
2019-10-22 14:17:35 - last edited 2019-10-22 18:24:12

Screen shots of runtime @Irishguy 

File:
Screenshot_20191022-151652_Kasa.jpgDownload
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Re:Hs110 v2 not monitoring energy
2019-10-22 14:18:00 - last edited 2019-10-22 18:24:12

Energy screen shot @Irishguy 

File:
Screenshot_20191022-151650_Kasa.jpgDownload
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Re:Hs110 v2 not monitoring energy
2019-10-23 03:40:44

@Irishguy 

 

Thanks for your updates. 

 

How do you connect the radiator to the HS110? 

 

Try to power cycle them and take some time to verify the changes on energy usage page. 

 

Meanwhile, you can chaneg another appliance to test whether the energy monitoring feature works well; or you can hard reset the smart plug by holding the settings button for 10s. 

 

What is more, what is the model number of the current appliance and its power consumption? 

 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:Hs110 v2 not monitoring energy
2019-11-08 08:10:33

@aubyra 

 

Please ensure that the firmware of the HS110 is up to date. And you can tell me the exact firmware.

 

And try to reinstall the kasa app and change another appliance to give it a go.

 

Besides, what is the model number of the current device and what is its power consumption? 

 

Good day. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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