Connection issue with the hs100

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Connection issue with the hs100

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Connection issue with the hs100
Connection issue with the hs100
2019-11-01 17:43:27 - last edited 2020-01-11 11:57:46
Model: HS100  
Hardware Version: V2
Firmware Version:

Hi,

 

I am having an issue with both my hs100, where after a few hours both the hs100 plugs will disconnect from the network and not be able to reconnect until i restart the router. This is a recurring issue which I can't seem to fix, as it happens to both my hs100 next to my router and the one that is reasonably far away but still gets a very good signal. The connection light goes red and stays red even if i cycle the power through the switches until i restart the actual router.

 

Thank you for any help with this :)

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Re:Connection issue with the hs100-Solution
2019-11-02 18:22:18 - last edited 2020-01-11 11:57:46

Actually don't worry I believe I have sorted the issue. I assigned both static IPs restarted everything and 24hrs+and no issue so far.

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Re:Connection issue with the hs100-Solution
2019-11-02 18:22:18 - last edited 2020-01-11 11:57:46

Actually don't worry I believe I have sorted the issue. I assigned both static IPs restarted everything and 24hrs+and no issue so far.

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Re:Connection issue with the hs100
2019-11-04 10:33:26

@ben975 

 

Thanks for your updates, glad to hear it works well now. 

 

You can take more time to test the connection, any updates, just let us know.

 

Besides, please ensure that the firmware is up to date; and you can try to change some wireless settings of the main router. 

 

Good day. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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