HS 220 can’t connect / connection failure

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HS 220 can’t connect / connection failure

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ArthurMartins

2020-04-28 01:52:45

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-04-28

HS 220 can’t connect / connection failure

2020-04-28 01:52:45

Model: HS220

Hardware Version: V1

Firmware Version: None

Hi Everyone,

Im getting connection failure error when I try to connect my wifi to the switch thru Kasa App.

The switch is blinking green and orange and is working fine to turn on/off the lights but its not connecting to my wifi.

I have a modem with a 2.4 and 5 Ghz and I already tried to configure connect in both (I know that its just supposed to work on 2.4Ghz but I tried even way).

Well, besides the effort on it.. I haven't succeeded :(.

can anybody help me troubleshoot that?

rgds,

arthur

1 Reply

Solla-topee

2020-05-21 08:41:26

Posts: 13724

Helpful: 2374

Solutions: 2074

Stories: 8

Registered: 2020-05-19

Re:HS 220 can’t connect / connection failure

2020-05-21 08:41:26

@ArthurMartins

If you fail to configure the smart switch, please kindly refer to the FAQ to do the basic troubleshooting:

https://www.tp-link.com/en/support/faq/2229/

Good days.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

HS 220 can’t connect / connection failure

HS 220 can’t connect / connection failure

Information

Voters 0

Tags