TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!

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TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!
TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!
2020-08-21 11:16:47 - last edited 2020-08-26 08:03:20
Hardware Version:
Firmware Version: TL-SC4171G_1.6.18P12_121101

Hi,

 

I always get the message "Install VLC plugin to watch streaming" via the web interface of the IP Cam TL-SC4171G when called by all common browsers (Edge, IE, FF, Chrome), although this plugin was installed long ago during the installation of VLC 3.0.11.

 

So I can't watch an mpeg4 stream from the TL-SC4171G with the WebIF on any of these browsers.

Why is the VLC plugin not recognized?

 

Many greetings
TP-Iinktestit

 

P.S.: Sorry, there obviously is a bug related to the MODEL field above, because one cannot enter "TL-SC4171G".

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Re:TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!-Solution
2020-08-26 08:03:15 - last edited 2020-08-26 08:03:20

@tpIinktestit 

Good day.

May I know where are you located and where did you purchase this camera?

Can you still view the IP camera remotely via a web browser, such as https://www.tp-link.com/support/faq/304/?

Have you ever tried our own camera control utility

https://static.tp-link.com/resources/software/Surveillance_Software.zip

 

if possible, please try to turn off the windows firewall and put the windows into safe mode and try again: https://www.tp-link.com/support/faq/791/

Thank you very much.

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Re:TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!-Solution
2020-08-26 08:03:15 - last edited 2020-08-26 08:03:20

@tpIinktestit 

Good day.

May I know where are you located and where did you purchase this camera?

Can you still view the IP camera remotely via a web browser, such as https://www.tp-link.com/support/faq/304/?

Have you ever tried our own camera control utility

https://static.tp-link.com/resources/software/Surveillance_Software.zip

 

if possible, please try to turn off the windows firewall and put the windows into safe mode and try again: https://www.tp-link.com/support/faq/791/

Thank you very much.

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