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TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!

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TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

tpIinktestit

2020-08-21 11:16:47 - last edited 2020-08-26 08:03:20

Posts: 1

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Registered: 2020-08-21

TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!

2020-08-21 11:16:47 - last edited 2020-08-26 08:03:20

Model: T1500-28PCT(TL-SL2428P)

Hardware Version:

Firmware Version: TL-SC4171G_1.6.18P12_121101

Hi,

I always get the message "Install VLC plugin to watch streaming" via the web interface of the IP Cam TL-SC4171G when called by all common browsers (Edge, IE, FF, Chrome), although this plugin was installed long ago during the installation of VLC 3.0.11.

So I can't watch an mpeg4 stream from the TL-SC4171G with the WebIF on any of these browsers.

Why is the VLC plugin not recognized?

Many greetings
TP-Iinktestit

P.S.: Sorry, there obviously is a bug related to the MODEL field above, because one cannot enter "TL-SC4171G".

1 Accepted Solution

Brook

2020-08-26 08:03:15 - last edited 2020-08-26 08:03:20

Posts: 466

Helpful: 254

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Registered: 2018-12-14

Re:TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!-Solution

2020-08-26 08:03:15 - last edited 2020-08-26 08:03:20

@tpIinktestit

Good day.

May I know where are you located and where did you purchase this camera?

Can you still view the IP camera remotely via a web browser, such as https://www.tp-link.com/support/faq/304/?

Have you ever tried our own camera control utility：

https://static.tp-link.com/resources/software/Surveillance_Software.zip

if possible, please try to turn off the windows firewall and put the windows into safe mode and try again: https://www.tp-link.com/support/faq/791/

Thank you very much.

Recommended Solution

1 Reply

Brook

2020-08-26 08:03:15 - last edited 2020-08-26 08:03:20

Posts: 466

Helpful: 254

Solutions: 133

Stories: 0

Registered: 2018-12-14

Re:TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!-Solution

2020-08-26 08:03:15 - last edited 2020-08-26 08:03:20

@tpIinktestit

Good day.

May I know where are you located and where did you purchase this camera?

Can you still view the IP camera remotely via a web browser, such as https://www.tp-link.com/support/faq/304/?

Have you ever tried our own camera control utility：

https://static.tp-link.com/resources/software/Surveillance_Software.zip

if possible, please try to turn off the windows firewall and put the windows into safe mode and try again: https://www.tp-link.com/support/faq/791/

Thank you very much.

TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!

TL-SC4171G: Always Message "Install VLC plugin to watch streaming" although VLC-Plugin IS installed!

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