tpcamera can’t connect to NC450 after upgraded to iOS 14

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tpcamera can’t connect to NC450 after upgraded to iOS 14

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
36 Reply
Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 08:52:12

@jermdagreat13 

Good day.

Thank you very much for your kind reply.

I might need to check with the senior engineers and once there Is any update, I would come back to you as soon as possible.

Thanks a lot.

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#23
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 10:14:33

@Brook thanks for your support. Pls help as this issue affects those are using iPad's

Hopefullt the support team will fix this crashed issue asap

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#24
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 11:03:38

@AKO2020 

I implemented the work around posted by AKO2020 on my iPad Air and it worked for me on IOS14.


 

AKO2020

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tpcamera can’t connect to NC450 after upgraded to iOS 14

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#25
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 11:15:00

@Danjo I already done that but still same issue always crashed. I already turned off the local network but still issue persist. 

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#26
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 11:57:45

@jermdagreat13 

Hello jermdagreat13, did you try reinstalling the app AFTER you switched off the local network access?

mine did not work first time but after reinstalling the second time it now works.

I still have the local network access OFF.

 

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#27
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 12:09:30

@Danjo Yes I tried all of that. Problem still persist. App always crashed

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#28
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-30 22:40:35 - last edited 2020-09-30 23:48:52

@AKO2020 

 

ok I got an Ipad 12.9 2nd gen,

installed 14.0 app stopped working 
Disabled the LAN, works again

TPcamera app updated a couple of days ago, then the app just crashes when I open it now.

did LAN thing on or off same, crashes

deleted, didnt reboot the ipad yet, reinstall the app, same wont even let me to the login screen i'm sure.

updated to 14.0.1 I think that got released the other day. same app just crashes.

updated the firmware of the NC450 itself, same, app still crashes.

 

I havent updated my Iphone XS to v14 yet due to this.

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#29
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-10-01 00:13:00

@FortMax I have the same issue. App always crashes when I click the Tp Camera App. It's so disappointing that this issue for iPad's iOS14. I'm not sure if TP Link team is looking on this. It really affects those iPad users like me. 

 

@tplink team., can someone update this issue? When are you going to fix this?

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#30
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-10-01 21:49:24

@AKO2020 The problem is now resolved with the latest app update today Version 3.1.13.

once applied you can reset the local network access to ON . The cameras now work.

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#31
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-10-01 23:35:36

@Danjo 

how do I get the latest app update (Version 3.1.13) ?

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#32
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