tpcamera can’t connect to NC450 after upgraded to iOS 14
Hello, i had just updated my iPhone and iPad to iOS 14 yesterday but after the upgrade both devices are no longer connect to my NC450 cameras from the tpcamera app. It will just keep waiting to connect to the cameras in the app. I have no problem connecting to my cameras in tpcamera with my other iPhone still using iOS 13.7. I had tried many times with all 3 devices and have the same results, work in iOS 13.7 but not in iOS 14. I even restarted all my cameras few times but same result. Appreciate any help or suggestions from Tp-link or anyone. Thank you
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Hi All, pls install the new updated up v3.1.13. my iPad now is working. thanks to TP Link team! Appreciate the support!!
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Hi, sorry for the delay.
Could you please provide more details about the APP crashing, like, like APP auto withdrawing, screen frozen?
And what is your current tpCamera APP version?
Would it be the same on the Android phone?
Thank you very much.
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Hi, thanks for reaction. Version of iOS on iPAD is 14.2, camera firmware 1.5.6, and TP camera application - installed on iPAD - is version 3.1.13. Behavior of the application is strange, when it's crashing, TP application is not frozen, but immediately stopped (like immediate and hard exit from program). The others applications and iPAD itself is working properly, after unexpected stop and exit from TP app, I can see main screen of the iPAD, ready to use. We are using for the same camera 2 devices in parallel: 1.) iPAD 2.) Android tablet. On Android tablet is working all the time, without any issue or stoppages, while on iPAD is stopping already after 4 minutes. I'm speaking about connection in the same time, to the same camera.
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