Highlight times with motion in the playback screen - C100

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Highlight times with motion in the playback screen - C100

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Highlight times with motion in the playback screen - C100
Highlight times with motion in the playback screen - C100
2020-09-23 13:15:09
Model: Tapo C100  
Hardware Version: V1
Firmware Version:

Hi,

 

I´ve set up my C100 for continuous recording and motion detection.

So the camera records the hole day and I get a push notification when something moved. That works.

 

My problem is in the playback screen the hole day is marked in blue although I got notifications for motion.

I would expect that is looks like in the manual where the times with motion are marked orange so I can quickly find them.

 

Am I doing something wrong?

 

Expectation:

 

What I get:

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#1
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Re:Highlight times with motion in the playback screen - C100
2020-09-24 11:29:23

@bukl 

Good day.

Sorry for the delay.

Do you mean there would be notification on the blue area timeline?

When you checked the notification, did someone/something move at the time?

Did it happen very frequently, or how many times have you noticed this issue?

Did you test on a second smartphone and log in with same TP-Link ID and would you get the same issue?

By the way, how long have you had the camera

 

Thank you very much.

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#2
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Re:Highlight times with motion in the playback screen - C100
2020-09-24 12:56:17

Hi,

 

yes there were notifications within the time and in the playback there is motion, but in the playback screen the hole time is marked blue:

    

 

No, so far I only tried it on one device. I have the camera for 3 days now.

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#3
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Re:Highlight times with motion in the playback screen - C100
2020-09-25 01:52:32

@bukl 

Good day.

Thank you very much for your time and patience.

After checking with the senior engineers, I learned that:

The blue part on the timeline is on continuous recording schedule; as long as the detection& alerts  on the cameras are enabled, you could receive the notifications but it would not be highlighted during the continuous recording;

 

Thank you very much.

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#4
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Re:Highlight times with motion in the playback screen - C100
2020-09-25 06:33:13

Ok, Thanks for the information.

 

But I think this would be a nice feature nevertheless. That way you could quickly browse through to times with motion.

Do you think you could forward this as a feature request?

 

Thanks a lot.

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#5
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Re:Highlight times with motion in the playback screen - C100
2020-09-29 07:28:09

@bukl 

Hi, Good day.

Yes, we would forward this feedback to the senior engineers since at the beginning I also thought that all the orange sections are the motion detection area and the blue parts are not;

 

Thanks very much for your kind feedback.

Later If there is any better ideas, please feel free to start a thread.

Thanks a lot.

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