Highlight times with motion in the playback screen - C100
Hi,
I´ve set up my C100 for continuous recording and motion detection.
So the camera records the hole day and I get a push notification when something moved. That works.
My problem is in the playback screen the hole day is marked in blue although I got notifications for motion.
I would expect that is looks like in the manual where the times with motion are marked orange so I can quickly find them.
Am I doing something wrong?
Expectation:
What I get:
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Good day.
Sorry for the delay.
Do you mean there would be notification on the blue area timeline?
When you checked the notification, did someone/something move at the time?
Did it happen very frequently, or how many times have you noticed this issue?
Did you test on a second smartphone and log in with same TP-Link ID and would you get the same issue?
By the way, how long have you had the camera?
Thank you very much.
- Copy Link
- Report Inappropriate Content
Hi,
yes there were notifications within the time and in the playback there is motion, but in the playback screen the hole time is marked blue:
No, so far I only tried it on one device. I have the camera for 3 days now.
- Copy Link
- Report Inappropriate Content
Good day.
Thank you very much for your time and patience.
After checking with the senior engineers, I learned that:
The blue part on the timeline is on continuous recording schedule; as long as the detection& alerts on the cameras are enabled, you could receive the notifications but it would not be highlighted during the continuous recording;
Thank you very much.
- Copy Link
- Report Inappropriate Content
Ok, Thanks for the information.
But I think this would be a nice feature nevertheless. That way you could quickly browse through to times with motion.
Do you think you could forward this as a feature request?
Thanks a lot.
- Copy Link
- Report Inappropriate Content
Hi, Good day.
Yes, we would forward this feedback to the senior engineers since at the beginning I also thought that all the orange sections are the motion detection area and the blue parts are not;
Thanks very much for your kind feedback.
Later If there is any better ideas, please feel free to start a thread.
Thanks a lot.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 683
Replies: 5