motion sensors do not operate switch

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motion sensors do not operate switch

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motion sensors do not operate switch
motion sensors do not operate switch
2020-10-24 12:31:55
Model: SR20  
Hardware Version: V1
Firmware Version: 20191212

i installed several ms100 motion sensors. all of them are configured and give me message that motion as been detect in my kasa mobil apps (cell phone). i configure out several intellingent action and no one of them are working. as the motion is detect, the switchs do not activate the area. i also activate the auto shutoff delay. what could be the bug ?

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Re:motion sensors do not operate switch
2020-11-03 02:02:56

@luckybe 

Good day,

Thank you very much for your time and patience.

May I know the model number of your smart switch which worked as an action for MS100?

Are you still able to control the MS100 and smart switch separately and get notifications on the Kasa APP?

 

Thanks a lot!

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