This Article Applies to:
Tapo C100/Tapo C200 (Firmware Version 1.0.17 and the previous versions)
On the latest Tapo app, customers may not be able to enable the Time Stamp for the Tapo C100 or Tapo C200.
On the Android devices, there will be a 'Failed. Please try again later' error message prompted as follows:
On iOS devices, the 'On-Screen Display settings' option will quit immediately.
1. As for the Tapo C200, customers can upgrade to the latest firmware, which is now v1.1.8, and you can enable the Time Stamp without issue.
Note: If you don't want to upgrade the camera firmware, you can install the beta Tapo app we provided below.
2. As for the Tapo C100, we provided a beta Tapo app, which allows you to enable the Time Stamp successfully. And this will be fixed in the next official Tapo app release.
Beta APP Link:
Let the community know if there is still an issue.