Hs210 3 way switch does not report status correct in app

Hs210 3 way switch does not report status correct in app
Hs210 3 way switch does not report status correct in app
2021-07-10 22:14:41
Model: HS210
Hardware Version: V2
Firmware Version: 1.1.5

Switch works properly using the front panel and the other 3 way switch.  The switch works properly from the app as well;however,  when I toggle the other 3 way switch the app does not recognize the status as on or off properly.  Please help.  This works in other areas of the house. 

0
0
#1
Options
1 Reply
Re:Hs210 3 way switch does not report status correct in app
2021-07-12 03:20:38

@JoeKS Hello, 

 

For ' when I toggle the other 3 way switch the app does not recognize the status as on or off properly' May I know do you use HS210s or use HS210 with an ordinary switch?  Can I have a short video clip showing the issue? 

 

Please confirm Kasa app the latest version. 

Please follow the sequence of A-B-A-B to manually control switches A and B to check if the wiring of HS210 is correct ?

o   manually turn ON switch A

o   manually turn OFF switch B

o   manually turn On switch A again

o   manually turn OFF switch B again

0
0
#2
Options