Hs210 3 way switch does not report status correct in app

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Hs210 3 way switch does not report status correct in app

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JoeKS

2021-07-10 22:14:41

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Registered: 2021-07-10

Hs210 3 way switch does not report status correct in app

2021-07-10 22:14:41

Model: HS210

Hardware Version: V2

Firmware Version: 1.1.5

Switch works properly using the front panel and the other 3 way switch. The switch works properly from the app as well;however, when I toggle the other 3 way switch the app does not recognize the status as on or off properly. Please help. This works in other areas of the house.

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Solla-topee

2021-07-12 03:20:38

Posts: 13344

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Registered: 2020-05-19

Re:Hs210 3 way switch does not report status correct in app

2021-07-12 03:20:38

@JoeKS Hello,

For ' when I toggle the other 3 way switch the app does not recognize the status as on or off properly' May I know do you use HS210s or use HS210 with an ordinary switch? Can I have a short video clip showing the issue?

Please confirm Kasa app the latest version.

Please follow the sequence of A-B-A-B to manually control switches A and B to check if the wiring of HS210 is correct ?

o manually turn ON switch A

o manually turn OFF switch B

o manually turn On switch A again

o manually turn OFF switch B again

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Hs210 3 way switch does not report status correct in app

Hs210 3 way switch does not report status correct in app

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