Hi,

Tapo are nice looking products and app, and good intended functionality too.

But for me the main feature doesn't work: I do not get instant notifications about motion detection when the Android phone screen is off.

I have tested with two phones, Nokia 8/Android 9 and Samsung A71/Android 11 and the same problem:

Notifications are generated by the camera but the app doesn't deliver them instantly, but only when I take the phone from my pocket and unlock it, then the notifications come.

Notifications are though delivered well when I tested with the app on iOS, so I guess the problem resides 100% with the Android app, not the camera.

I work with IT and I have gone through all the possible settings on my Android: reset phone/camera, reset app preferences, no battery saver, no battery optimization for the Tapo-app, background data enabled for Tapo-app all the time, all pemissions granted, no Do-Not-Disturb mode etc.

But other apps on the phone, like WhatsApp, Calendar etc. deliver notifications very well, so I wonder what the problem is? Does the Tapo-app need an update, or are there other things I should do?

Thanks,

/George