HS200 switch not working.

HS200 switch not working.
HS200 switch not working.
2021-10-17 02:24:25
Model: HS200
Hardware Version:
Firmware Version:

Hello,

 

I installed HS 200 and connected it to wifi and Kasa app. I hear a click whenever I turn it on (physical or from app). However it doesn't turn my light on. I replaced it with the only switch that controls my patio light. The only unknown to me is if I swapped the live and neutral since both wires coming into my original switch were black so I couldn't make out. 
I am well experienced with installing and replacing switches but not sure why this is not working. Any suggestions? 
 

thanks,

kunal 

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Re:HS200 switch not working.
2021-10-17 17:21:50
Sounds like the relay is broken or the load wire is loose as it seems the switch is getting power if it's working/clicking. But if you only had 2 black wires with no white something is non-standard with your wiring - is it possible there's no neutral in this box?
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