3way switch not working properly

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3way switch not working properly

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3way switch not working properly
3way switch not working properly
2021-12-21 00:05:40
Model: HS210  
Hardware Version:
Firmware Version: 1.1.5

I have installed my  three-way switch. I have downloaded it on to the Kasa app, but I am not getting the illuminated light on the switch it shows on the app that the light is on but it's physically not on. I have tried to delete the device and re-added it multiple times to see. I have opened it up and see if all wiring connections are good and it is. 

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Re:3way switch not working properly
2021-12-23 19:33:57

@Mike13 Sounds like a wiring problem to me - you might want to ask an electrician to have a look.  The home wiring isn't always what you think and the kasa instructions only show limited variations.

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