Voice Call and Talk are not available in Other Device

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Voice Call and Talk are not available in Other Device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Voice Call and Talk are not available in Other Device
Voice Call and Talk are not available in Other Device
2022-01-08 12:26:14
Model: Tapo C200  
Hardware Version: V2
Firmware Version: 2.4.52

I shared my camera to a different account but the function to Talk and Voice Call is greyed out and the prompt is "You have no permission to use this function" I do not know how to fix this. 

 

the firmware is updated already. For other accounts and other devices, all other features work. It's only this particular account or device that cannot use Talk or Voice Call. 
 

hope you can help!

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Re:Voice Call and Talk are not available in Other Device
2022-01-29 07:00:16

Hello @ongdeorela 

 

Tapo APP allows to login admin account on multiple phones,if a second mobile device needs the full permissions of camera, like Talk/ Vioce Call etc, you could try to log in admin account using same email address and password on that second device. Hope this helps!

 

Here is an FAQ explaining shared account permissions:

How to share your Tapo smart devices (smart plug, smart camera, smart lighting) with your families

 

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