Can't turn off Audio recording on Tapo C100 after putting SD card in

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Can't turn off Audio recording on Tapo C100 after putting SD card in

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Can't turn off Audio recording on Tapo C100 after putting SD card in
Can't turn off Audio recording on Tapo C100 after putting SD card in
2022-09-29 21:41:31 - last edited 2022-10-02 14:35:36
Model: Tapo C100  
Hardware Version: V1
Firmware Version: 1.0.17

Hi all,

 

I have a Tapo C100 set up (Hardware V2, Firmware 1.1.15) where I can go into settings and turn off Audio recording saving in Advanced Settings, as well as control the quality of footage stored to my SD card.

 

However, for the other Tapo C100 (Hardware V1, Firmware 1.0.17) I have, these two settings are not present. 

 

Please advise?

 

My guess is that it is an issue with the Hardware? I bought both from the same store in one go, not sure what to do next, unless I'm missing something other than this?

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Re:Can't turn off Audio recording on Tapo C100 after putting SD card in-Solution
2022-10-02 14:35:29 - last edited 2022-10-02 14:35:36

  @emilyy 

 

Forgive my lack of taking the obvious action, I checked on the app after installing the second camera but no firmware updates were available. Checked again a day later and there was one, updated and now the 'turn off Audio recording' function is there blush Can't change the quality of video stored on SD card but no biggie.

 

Lol, thanks me.

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Re:Can't turn off Audio recording on Tapo C100 after putting SD card in-Solution
2022-10-02 14:35:29 - last edited 2022-10-02 14:35:36

  @emilyy 

 

Forgive my lack of taking the obvious action, I checked on the app after installing the second camera but no firmware updates were available. Checked again a day later and there was one, updated and now the 'turn off Audio recording' function is there blush Can't change the quality of video stored on SD card but no biggie.

 

Lol, thanks me.

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