*** RESOLVED*** TP-LINK NC450 Security cam wifi , REBOOTING, DISCONNECTING CONSTANTLY ***SOLUTION***
OK soo had my cam for a number of years and never had an issue. This morning I notice my cam is spinning (Rebooting) so i check my app and notice my cam keep rebooting over and over! i check all settings when I could during reboots and everything is correct so wasnt an issue on the cameras end.. Anyways, i have a spare NC450 that I keep for backup. Plugged it in, and SAME ISSUE!!! I then called my friend who has a NC-450 and he checkd his security cam NC450 and his is doing the same thing!! My friend is on a Differant ISP and completly diff router.. hes never had an issue before either.. His NC450 is on a reboot loop also!
Not sure what TP-LINK did last night but they obviously did something...... These cams are useless now to me as they just reboot in a loop!!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@FortMax yes I had the same idea, likely an expired certificate. If so they then sold the product knowing it would stop working on a certain date but they did not disclose that at the time of selling it. Legally puts them in a tricky spot I would think.
- Copy Link
- Report Inappropriate Content
thats the thing. are they obligated to support it forever?
do the new cloud products use the same app? I was under the impression no,
and do they need to continue to run the cloud servers for those products if its no?
maybe its already in the agreement that we all "agreed" to already :)
sucks but I hope they fix it. kinda sucks to have 4 of these and it be useless. would suck more of the person that said they got a fleet of them.
- Copy Link
- Report Inappropriate Content
@MatthewEngland i dont think so, i have few order nc260 and they work well.
- Copy Link
- Report Inappropriate Content
@FortMax besides some of nc450 works
- Copy Link
- Report Inappropriate Content
Same problem on NC 450 but NC250 are working well.
Can we do something about this issue?
Many thanks
- Copy Link
- Report Inappropriate Content
@adrgal if they dont resolve it i wont be buying another TP-LINK product again!!!!
- Copy Link
- Report Inappropriate Content
@FortMax if they don't want to keep running those servers, at least give us an option for self-hosting
- Copy Link
- Report Inappropriate Content
@Wpginterceptor For sure, but they know about this problem? And when was this upgrade done?
- Copy Link
- Report Inappropriate Content
Please all send mail with the issue to:
support.ca@tp-link.com
- Copy Link
- Report Inappropriate Content
@maglione66 Ok thanks
- Copy Link
- Report Inappropriate Content
Information
Helpful: 35
Views: 15147
Replies: 106