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Green stripe on mobile phone screen oddity?

Green stripe on mobile phone screen oddity?

Green stripe on mobile phone screen oddity?

LV1

2022-12-29 16:05:36 - last edited 2022-12-29 16:06:51

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Registered: 2022-03-01

Green stripe on mobile phone screen oddity?

2022-12-29 16:05:36 - last edited 2022-12-29 16:06:51

Model: TC70

Hardware Version:

Firmware Version:

Hi,

I've got two TC70's on the go but both of the outputs when viewed on my mobile phone have a green stripe across the full width and top of the screen.

Can anyone tell me why, please?

The image when viewed via VLC app is clear of this stripe.

Thanks

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#1

1 Reply

2022-12-30 01:44:14

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Re:Green stripe on mobile phone screen oddity?

2022-12-30 01:44:14

Thanks for reporting this on TP-Link community. This issue you are experiencing sounds unusual. To address the issue and try to fix it, we would like to have a specialist look into this further via support ticket TKID221253162. Please check your mailbox later, thank you!

Quick Survey! Design your own Tapo camera APP UI here!

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#2

LV1

2022-12-29 16:05:36 - last edited 2022-12-29 16:06:51

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-03-01

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