My camera C420 does not reset

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My camera C420 does not reset

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My camera C420 does not reset
My camera C420 does not reset
2023-03-12 16:29:06
Model: Tapo C420S2  
Hardware Version:
Firmware Version:

I just received new Tapo C420S2. I cannot set up one camera (one is OK) The other one just blinks red. Factory reset does not help. It actually does not reset. Pressing and holding reset button causes the diode to bling fast red but then it starts blinking slowly red. What can I do?

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Re:My camera C420 does not reset
2023-03-13 02:42:01

  @Abbysdxb 

 

Hello, thank you for the feedback. Please provide us the device Mac address (check product label) via PM, we'll help to check it. 

Smart Action 2.0 Explore and meet the next level home automation.
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