C210 playback issue

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C210 playback issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C210 playback issue
C210 playback issue
2023-04-22 22:22:20
Model: Tapo C210  
Hardware Version:
Firmware Version: 2.15.011

Playback recordings no longer show indications of any detections. That happened after the camera showed a few hours of full "Green" indication.

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Re:C210 playback issue
2023-04-23 09:01:28

  @Poppypop 

 

Good day! For this issue, you can try to reboot the camera. Or re-insert the SD card and format it for a try. (Note: Back up videos to the computer first if there is anything important.)

 

May I know what's the hardware and firmware version of your Tapo C210? How to find the hardware and firmware version of my TP-Link device

 

What do you mean by the green indication? Can you share a picture here?

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