Firmware Update Issue
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Firmware Update Issue
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
So this morning the Deco app pinged a message that a firmware update was available. As usual I hit the button to update and went about my business preparing breakfast.
It wasn't until I sat down several minutes later that I noticed not all had gone as smoothly as usual. Firstly there was a pop up telling me that my channel width had been reduced to 80 due to "nearby radar"... Erm, ok I guess.
More importantly, both my units were now offline a d unable to access the internet.
Spent and age trying to get them to work to no avail. Ended up having to completely reset both units and rebuild the network as a new installation.
Right royal pain in the backside for what is normally a couple of minutes job.
Oh well, these things are sent to try us, at least it's working now. But I'll be very wary of any future firmware updates!
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Cheers for the swift attempt to help - looks like they might have me snookered though...
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Odd... Did you select the correct firmware for your version of the devices? In my system the upgrade UI looks like this.
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Yup, I've the same UI as you, and I think the only difference is that mine is the Pro version (EU V1) and I'm trying to get it to roll back to 1.0.3 Build 20230302.
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Hi All, thanks for all your feedback.
Deco XE75 Pro did not share the same firmware with Deco XE75.
For the issue mentioned here on Deco XE75 Pro V1 with 1.2.1, the newly released firmware 1.2.2 has fixed this issue already.
Deco XE75 Pro_V1_1.2.2 Build 20230613
(If you have noticed any issue related to 1.2.2 on Deco XE75 pro, please leave me a private message. thank you very much.)
For Deco XE75 V1 with 1.2.5, the issue has been fixed on the newly released firmware 1.2.6.
Deco XE75_V1_1.2.6 Build 20230613
(If you have noticed any issue related to 1.2.6 on Deco XE75, please leave me a private message as well. thank you very much.)
As for the firmware downgrade, if you are interested, it is suggested to have a look at this link: Update Deco
Normally, whether the firmware could be downgraded depends on both the current firmware and the original firmware.
For example. the original firmware for Deco XE75 V1 is 1.2.2/1.2.1, then you could downgrade from 1.2.5 to 1.2.2/1.2.1 directly via web UI since from x.x.2 to x.x.5, it is a small version upgrade within the same platform.
While for Deco XE75 pro, the original firmware is 1.0.3 or 1.0.0, from 1.0.x to 1.2.x, it is a huge upgrade across different firmware platforms. So the firmware downgrade needs to be done via firmware recovery.
Thank you very much.
Best regards.
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