Kasa KL420 light strip not working

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Kasa KL420 light strip not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa KL420 light strip not working
Kasa KL420 light strip not working
2023-11-12 20:52:12 - last edited 2023-11-13 08:06:51
Model: KL420L5  
Hardware Version:
Firmware Version:

Hi,

 

I've got a kasa KL420 light strip and when I turn it on it's green and orange which means I should be able to connect. But when I go through the setup it says It cant connect to my home WiFi. 
I've changed my WiFi so it's only 2.4ghz and I've tried changing it to channel 6/11 but still no luck. My WiFi is also setup as wp2 as said in another post on here by a admin and again still no luck. Could someone please help it's driving me nuts! I've tried all of what's been said like holding the power butttom down for 5/10 seconds and still nothing 

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Re:Kasa KL420 light strip not working
2023-11-13 08:12:34

  @Rossyboi93 

 

Create a guest WiFi or a mobile hotspot, test if the light strip can connect to them. 

 

What's the model of your router? What's the combination of the WiFi SSID and password (length?)? 

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