Yes, wyze offers it for free

+1 Incant understand why it's a paid thing. others company make it for free. If there is a SD card, then storage on it and send the notification.

Eufy also provides Rich notification for free.

I'm thinking about changing all my devices for Eufy.

  @Solla-topee 

 

I'm in the process of switching over from another brand to Tapo and the other brand has this feature included at no cost. Hopefully this can be added for all.

Agree. This feature should be free

LCcj wrote

Agree. This feature should be free

 @LCcj Unfortunately tp-link don't agree.  

I made sure that anyone considering buying TP Link product where I bought mine will know about this important limitation.

Dear Tapo Support Team, I believe you have loyal Tapo camera users and appreciate your affordable, high-quality products. However, I’d like to support the request a critical feature improvement: - Free Rich Notifications Currently, Tapo cameras require a cloud subscription to display event thumbnails/previews in push notifications. Many competitors (Eufy, Reolink, Wyze) offer this for free, showing a snapshot of detected motion/persons without paywalls. Why This Matters: User Experience – Thumbnails help quickly assess alerts (e.g., "Was that a package thief or just someone or a tree shadow?"). Competitiveness – Brands like Eufy use free previews as a selling point; Tapo risks falling behind. Privacy – Thumbnails can be processed locally (no cloud dependency needed). Suggested Solutions: Option 1: Enable thumbnails in notifications via local processing (SD card/NAS storage if too) Option 2: or enable this option if your client has 2 or 3 + cameras This change would align Tapo with industry standards and greatly improve customer satisfaction. Many users voice this request on forums. Thank you for considering! M

Atleast available if you have a sd card in the camera.