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Troubleshooting What to do if Tapo robot vacuum doesn't dispense water when mopping?

Troubleshooting What to do if Tapo robot vacuum doesn't dispense water when mopping?

TroubleshootingWhat to do if Tapo robot vacuum doesn't dispense water when mopping?

2024-04-15 09:40:49 - last edited 2024-11-07 07:31:43

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What to do if Tapo robot vacuum doesn't dispense water when mopping?

2024-04-15 09:40:49 - last edited 2024-11-07 07:31:43

Model: Tapo RV30 Tapo RV30 Plus Tapo RV20 Mop

Hardware Version:

Firmware Version:

This Article Applies To

Tapo RV10

Tapo RV10 Plus

Tapo RV20 Mop

Tapo RV20 Mop Plus

Tapo RV30

Tapo RV30 Plus

Tapo RV30C Mop

Phenomenon Description

The Tapo robot vacuum does not dispense water during the mopping process, despite the fully filling water tank.

Troubleshooting Tips

1. Change the Carpet Cleaning to Standard mode.

2. Clean and wipe the metal contacts on the water tank.

3. Turn off the robot vacuum with the side Power switch. Then gently pull out the metal contacts on the Robot Vacuum, and keep all metal contacts aligned to ensure good contact with the metal contacts of the water tank.

What if the above tips don't help?

Click here to contact local TP-Link support for maintenance.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

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#1

6 Reply

LV1

2024-04-28 11:52:10

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Re:Tapo Robot Vacuum: Water Not Dispensing When Mopping

2024-04-28 11:52:10

I'm facing this same issue and tried all the trouble shoots. Kindly help

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#2

2024-04-29 02:17:30

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Re:Tapo Robot Vacuum: Water Not Dispensing When Mopping

2024-04-29 02:17:30

In this case, you may need to contact the support team to seek for maintenance.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

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#3

LV1

2024-05-09 17:57:22

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Re:Tapo Robot Vacuum: Water Not Dispensing When Mopping

2024-05-09 17:57:22

@Wayne-TP I have contacted them. It's going to be 20 days yet no response from you guys on mail/ call

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#4

2024-05-10 06:42:48

Posts: 3830

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Registered: 2020-06-23

Re:Tapo Robot Vacuum: Water Not Dispensing When Mopping

2024-05-10 06:42:48

Try hotline during the off-peak hours.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

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#5

LV1

2024-06-16 07:49:05

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Re:Tapo Robot Vacuum: Water Not Dispensing When Mopping

2024-06-16 07:49:05

@Wayne-TP Hi, im facing this issues for Tapo RV10 plus. Have tried the steps 1-3 and not helping.

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#6

2024-06-18 03:42:41

Posts: 3830

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Registered: 2020-06-23

Re:Tapo Robot Vacuum: Water Not Dispensing When Mopping

2024-06-18 03:42:41

As described in the article, please contact local TP-Link support for maintenance if the provided tips can't help with this issue.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

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#7