Vacuum cleaner making rounds without any obstacles
Hi,
Since a few months we have the vacuum cleaner. Since the last app update, and maybe a firmware update, our vacuum cleaner is turning rounds at some places. The floor is clean and has obstacles where it turns round.
What we have done:
- Cleaned the sensor in front
- Both wheels can rotate. The vacuum cleaner is also making straight pieces
- Power off / on
Does anyone know what we can do about this?
Kind regards,
Rémon Remmers
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Can you share a video here? (YouTube/cloud drive link)
Where does the robot vacuum often turn rounds? Can you provide pictures of these locations?
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We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box later and confirm.
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Hello, problem solved. Read my last topic.
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Hi , I am experiencing the same problem with my Tapo. Making unnecessary rounds even though there is no obstacle. Can
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What's the model of your robot vacuum? Please post a new thread to start a new discussion for your case.
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