Cannot share

Cannot share

Cannot share
Cannot share
2024-04-30 10:42:05 - last edited 2024-05-07 07:16:27
Model: Tapo C325WB  
Hardware Version:
Firmware Version:

Have 2 camera's at 2 different addresses. Would like to share 1 with family. But everytime i try to share it sais " cannot be shared with the tp link that manages this device. I do not understand what i have to do to solve this. Thx in advance

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#1
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Re:Cannot share-Solution
2024-05-06 08:03:12 - last edited 2024-05-07 07:16:27

  @Meuse 

 

The email you entered is the account you're currently logged into on the Tapo app. You're already the owner of this camera, that's why this device cannot be shared with you.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Cannot share-Solution
2024-05-06 08:03:12 - last edited 2024-05-07 07:16:27

  @Meuse 

 

The email you entered is the account you're currently logged into on the Tapo app. You're already the owner of this camera, that's why this device cannot be shared with you.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Cannot share
2024-05-06 08:43:30

  @Wayne-TP 

Do i need to enter the email from the person who i want to give entry to the tapo app? Thank you

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Re:Cannot share
2024-05-07 07:16:21

Meuse wrote

  @Wayne-TP 

Do i need to enter the email from the person who i want to give entry to the tapo app? Thank you

  @Meuse 

 

Not exactly. It should be the email that has registered as a TP-Link ID. You can check more details here: How to share my Tapo Smart Devices with family

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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