Rv20 mop plus strange turns and spin around

Rv20 mop plus strange turns and spin around

18 Reply
Re:Rv20 mop plus strange turns and spin around
2024-06-21 01:27:12

  @Wayne-TP 

 

latest firmware 1.1.3. Hardware version 1.0. 
example of map from before and after. Difference in movement style and total time taken. 

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#12
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Re:Rv20 mop plus strange turns and spin around
2024-06-21 01:30:13

  @Wayne-TP 

 

Same unchanged map and with no new furnitures. 

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#13
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Re:Rv20 mop plus strange turns and spin around
2024-06-21 01:57:08

  @Fakiess 

 

To better assist with this issue, your case will be forwarded to the support engineering team for further analysis. Kindly check your inbox later and confirm.

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#14
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Re:Rv20 mop plus strange turns and spin around
2024-07-02 12:14:48

  @Wayne-TP 

I am having the same issues with random circles after doing perfect grid pattern for first month, can I have someone email me please 

 

Rebecca

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#15
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Re:Rv20 mop plus strange turns and spin around
2024-07-03 08:43:37

  @Beck82 

 

Please provide the cleaning report of your robot vacuum. It would be better if you had the previous historical reports.

 

What's the hardware and firmware version of your RV20 Mop Plus? Does this issue occur when you're doing the cleaning task, or mopping? 

 

Try cleaning the LiDAR sensor of your machine and re-do the cleaning, see if that helps.

 

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#16
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Re:Rv20 mop plus strange turns and spin around
2024-07-11 11:07:11

  @Waagaard 

I have the same problem, it's desperate and I can't understand how from one day to the next the behavior has changed drastically. It was just yesterday at 18:45 that the robot started spinning endlessly and finding objects where there are none.

 

I wrote it here -> https://community.tp-link.com/en/smart-home/forum/topic/675410?page=1

My story: https://community.tp-link.com/en/smart-home/stories/detail/502260?utm_source=Subscription&utm_medium=email T100 X5 T310 X1 T110 X1 P100 X6 L510 X1 L610 X3 TC70 X3 H100 X1 S200B X1 RV20 Mop
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#17
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Re:Rv20 mop plus strange turns and spin around-Solution
2024-07-12 08:06:42 - last edited 2024-07-12 08:06:56

For anyone who experience similar problems with the RV20 robot vacuum, check out the suggestions in this solution. 

Solution What should I do if the RV20 Series Robot Vacuum keeps spinning during cleaning?

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#18
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Re:Rv20 mop plus strange turns and spin around
2024-07-12 09:16:55

  @Wayne-TP Problem solved -> My topic

My story: https://community.tp-link.com/en/smart-home/stories/detail/502260?utm_source=Subscription&utm_medium=email T100 X5 T310 X1 T110 X1 P100 X6 L510 X1 L610 X3 TC70 X3 H100 X1 S200B X1 RV20 Mop
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#19
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