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Hi. My tapo doorbell will only record 1sec-3sec only. This is already the 3rd time it happen. It will record as normal after reset but it will record 1sec-3sec video after few days
What's the hardware and firmware version of your doorbell and the Tapo hub?
Can you share some videos with me via PM? (You may upload it to your personal cloud drive or YouTube, then send the link.)
Hi.. attach are the firmware version.. below is the link for the 1sec videos recorded on the tapo doorbell.
https://youtu.be/71nUFzlj4p4?si=ysrtCVx5DzHURcMj
Thanks. We would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox later and respond.
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