Support A200 Solar Panel or Update D230S1 FAQ

Support A200 Solar Panel or Update D230S1 FAQ

Support A200 Solar Panel or Update D230S1 FAQ
Support A200 Solar Panel or Update D230S1 FAQ
2024-05-28 07:22:25 - last edited 2024-05-29 08:25:43
Model: Tapo D230S1  
Hardware Version:
Firmware Version:

The FAQ for the D230S1 Doorbell Camera implies that the A200 Solar Panel can be used to keep the the battery charged.  This does not seem to be the case as there is no way to supply constant power to the camera.

 

Can you please update the FAQ to reflect that the D230S1 does not work with the A200 Solar Panel?

 

https://www.tapo.com/in/faq/397/

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Re:Support A200 Solar Panel or Update D230S1 FAQ -Solution
2024-05-29 08:13:57 - last edited 2024-05-29 08:25:43

  @Cedarwood 

 

This FAQ actually clearly states the information. It is the "battery" that can be charged with a solar panel, not the D230.

 

In addition, Tapo D230 does not have a reserved charging port in its hardware design, there is no possible update that can allow d230 to connect a solar panel for continuous power supply.You can keep an eye out for future products that may support this functionality.

 

However, we still appreciate your feedback and will pass it to the relevant team for review. See if they can make any modifications to prevent similar misunderstandings in the future.

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Re:Support A200 Solar Panel or Update D230S1 FAQ -Solution
2024-05-29 08:13:57 - last edited 2024-05-29 08:25:43

  @Cedarwood 

 

This FAQ actually clearly states the information. It is the "battery" that can be charged with a solar panel, not the D230.

 

In addition, Tapo D230 does not have a reserved charging port in its hardware design, there is no possible update that can allow d230 to connect a solar panel for continuous power supply.You can keep an eye out for future products that may support this functionality.

 

However, we still appreciate your feedback and will pass it to the relevant team for review. See if they can make any modifications to prevent similar misunderstandings in the future.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Support A200 Solar Panel or Update D230S1 FAQ
a week ago

  @Wayne-TP 

 

I found this post researching exactly this issue after seeing the FAQ, and thought I'd add my +1 to this :)

 

I really wouldn't say that FAQ answer is 'clear'. At best it is confusing and really should be updated. I've ordered the doorbell today because the deal was just too good to pass up, but had I been paying full price, the ambiguity of this FAQ answer would have absolutely influenced my decision.

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