KL125 doesnt Turn off

KL125 doesnt Turn off

KL125 doesnt Turn off
KL125 doesnt Turn off
2024-06-05 00:48:49 - last edited 3 weeks ago
Tags: #Kasa Smart
Model: KL125  
Hardware Version: V4
Firmware Version: 1.0.5

Hi all!

I've recently bought the 2-pack Kasa Smart KL125 bulbs, and after completing the setup, the bulbs don't turn off. They just stay with low intensity (like 10%). This happens when I use them with yellow/white colours only. 
It's not the lamp holder what is wrong, because i've tested the bulbs in many of them. 
Does any had the same issue? 
Thanks!

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#1
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1 Accepted Solution
Re:KL125 doesnt Turn off -Solution
3 weeks ago - last edited 3 weeks ago

An update for this topic. 

 

This KL125 is a US-version bulb and supports 120V only. Compatibility or even safety issues may occur if it is used in the 230V circuit.

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Re:KL125 doesnt Turn off
2024-06-06 09:25:59

  @pdlj 

 

Are these two bulbs the same hardware and firmware version? Are these two bulbs installed in separate fixtures or are they installed in a fixture with other bulbs?

 

Can you share a video here (with a YouTube/cloud drive link)?This sounds quite strange. 

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Re:KL125 doesnt Turn off
2024-06-07 20:59:01

  @Wayne-TP Hi Wayne, thank you for your reply.  Please check below how the bulb is working. This problem happen on different fixtures. Both of them. And both of them have the same firmware and hardware. 

Photo

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#3
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Re:KL125 doesnt Turn off
2024-06-11 03:22:40

  @pdlj 

 

We would like to forward your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.

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#4
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Re:KL125 doesnt Turn off -Solution
3 weeks ago - last edited 3 weeks ago

An update for this topic. 

 

This KL125 is a US-version bulb and supports 120V only. Compatibility or even safety issues may occur if it is used in the 230V circuit.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Tags

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