TH T310 does not Show offline even when power off & battery removed

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2024-07-13 22:18:19 - last edited 2024-08-09 09:53:15

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TH T310 does not Show offline even when power off & battery removed

2024-07-13 22:18:19 - last edited 2024-08-09 09:53:15

Model: Tapo T315

Hardware Version: V1

Firmware Version: 1.5.0 Build 230105 Rel.150707

When power/battery is removed from the sensor , expected that sensor must go OFFLINE in app

however noticed that sensor is still showing ONLINE , app is reporting LAST readings of the sensor before power OFF

have done multiple reboot of the H100 where the sensor is registered , but no success it still shows sensor is Online..

very strange , was expecting communication loss alarm minimum so that can notice that sensors is removed/powered off and then can take action ON it

1 Accepted Solution

2024-08-09 09:53:01 - last edited 2024-08-09 09:53:15

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Registered: 2020-06-23

Re:TH T310 does not Show offline even when power off & battery removed-Solution

2024-08-09 09:53:01 - last edited 2024-08-09 09:53:15

As per the product design, in theory, Tapo T310/315's offline status will be updated in the App when this state lasts for two hours.