c210 offline

2024-07-25 23:19:28

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-07-25

c210 offline

2024-07-25 23:19:28

Model: Tapo C210

Hardware Version: V1

Firmware Version: 1.3.11

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

1 Reply

2024-07-30 03:36:07

Posts: 3574

Helpful: 661

Solutions: 988

Stories: 12

Registered: 2020-06-23

Re:c210 offline

2024-07-30 03:36:07

What's the LED status of the camera?

Can you access the camera when connecting to the local WiFi?

If it still shows offline in the local network, try to force-close and reopen the Tapo App. Disable VPN if any.

Make sure the Tapo App is updated, you can also try to delete and reinstall the App.