c210 offline

c210 offline

c210 offline
c210 offline
2024-07-25 23:19:28 - last edited 2025-01-13 03:21:31
Model: Tapo C210  
Hardware Version: V1
Firmware Version: 1.3.11

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

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#1
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1 Accepted Solution
Re:c210 offline-Solution
2025-01-13 03:21:28 - last edited 2025-01-13 03:21:31

  @C2010 

 

Check the suggestions here for smart device's control issue. Cannot use the Tapo app to control my smart devices

 

If the problem still exists, please share more details of your case so that we can provide more targeted suggestions. For example, the specific type of offline problem (WiFi or cloud disconnection), a detailed description of the problem phenomenon, and troubleshooting steps you've tried, etc. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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Re:c210 offline
2024-07-30 03:36:07

  @wvoon 

 

What's the LED status of the camera?

 

Can you access the camera when connecting to the local WiFi?

 

If it still shows offline in the local network, try to force-close and reopen the Tapo App. Disable VPN if any.

 

Make sure the Tapo App is updated, you can also try to delete and reinstall the App.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:c210 offline
2025-01-10 06:08:59

  @wvoon camera offline hai Kai bar shikayat kar chuke hain abhi tak Koi jawab nahin mila kya samjha jaaye

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#3
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Re:c210 offline-Solution
2025-01-13 03:21:28 - last edited 2025-01-13 03:21:31

  @C2010 

 

Check the suggestions here for smart device's control issue. Cannot use the Tapo app to control my smart devices

 

If the problem still exists, please share more details of your case so that we can provide more targeted suggestions. For example, the specific type of offline problem (WiFi or cloud disconnection), a detailed description of the problem phenomenon, and troubleshooting steps you've tried, etc. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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#4
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Re:c210 offline
2025-01-18 03:20:41

wvoon wrote

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

wvoon wrote

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

wvoon wrote

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

  @wvoon 

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#5
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Re:c210 offline
2025-01-20 10:05:27

  @wvoon 

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#6
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Re:c210 offline
2025-01-20 10:06:09
Daily offline
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#7
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Re:c210 offline
2025-02-15 15:16:06

wvoon wrote

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

wvoon wrote

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

  @wvoon 

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  0  
#9
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Re:c210 offline
2025-03-04 16:54:54

  @wvoon 

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#10
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Re:c210 offline
2025-03-13 13:36:24

  @Wayne-TP 

Showing only red blink. 

Unable to connect via WiFi. Location changed. Kindly do help 

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#11
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Re:c210 offline
2025-03-14 08:54:17

  @Billiards_240 

 

Have the router or the WiFi credentials changed? You will need to reset and reconfigure the camera if the network setting has changed.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#12
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