H200, flashing status lights
Hi,
Over the last few days the status lights on my H200 hub starts flashing red and green slowly.
According to the manual this means it's "ready for setup", but it is set up and operating normally.
If I reboot it, the status light turns to solid green, as expected, but then, a day or so later it starts doing it again
As far as I can tell, nothing unusual or unexpected is happening on my network or with any of my Tapo devices.
All of my devices have the latest firmware.
I have a doorbell, a H100 and a C120 camera (although that obviously doesn't connect to the hub)
Any suggestions what might be going on?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello everyone, can you check whether your Tapo H200 is connected wirelessly to the router or using the ethernet connection?
Our R&D team has managed to locate a problem when the H200 uses a wireless connection. A beta firmware is available as a temporary fix. If you like to test it, send the Mac address of your H200 to @Wayne-TP via private message.
11/21/2024 Update
The problem discussed in this post happens on the H200 that is connected to router through WiFi. This only affects the LED display of the H200 hub and has no effect on its functionality.
This issue has been resolved on the latest production firmware 1.3.6 Build 20240829 rel.71119.
- Copy Link
- Report Inappropriate Content
May I know what's the firmware version of the H200? Are you able to watch the doorbell live stream and playback videos when the hub doing this?
- Copy Link
- Report Inappropriate Content
@Samo I have the exact same problem!
I only have the doorbell connected to the hub and other than the flashing lights, have not noticed any issues.
Assume it is something to do with a recent update.
Hub firmware is 1.3.4 Build 20240621 rel.40453
Doorbell firmware 1.1.16 Build 20240617 rel.65780
- Copy Link
- Report Inappropriate Content
@Samo Having Exactly the same. It started 3 days ago on 1 of myy H200s and today on another one. All functions are working its just annoying.
- Copy Link
- Report Inappropriate Content
@Wayne-TP hi.
It's firmware 1.3.4 20240621 release 40453, and yes, I can stream the doorbell video when this is happening.
But, judging from the other posts it seems you have a general problem
- Copy Link
- Report Inappropriate Content
I have the same issue. I have 2 cameras (c420) and a doorbell which all seem to be working fine but my smart hub is flashing red to green. Not sure how to fix it??
- Copy Link
- Report Inappropriate Content
Hello everyone, can you check whether your Tapo H200 is connected wirelessly to the router or using the ethernet connection?
Our R&D team has managed to locate a problem when the H200 uses a wireless connection. A beta firmware is available as a temporary fix. If you like to test it, send the Mac address of your H200 to @Wayne-TP via private message.
11/21/2024 Update
The problem discussed in this post happens on the H200 that is connected to router through WiFi. This only affects the LED display of the H200 hub and has no effect on its functionality.
This issue has been resolved on the latest production firmware 1.3.6 Build 20240829 rel.71119.
- Copy Link
- Report Inappropriate Content
@Wayne-TP Yes, they are both connected by wifi. I have messages you the MAC addresses. Thanks
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@be11aml No message from you so far. Double-check please.
- Copy Link
- Report Inappropriate Content
Who is that message directed to?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 2800
Replies: 33
Voters 1
