H200, flashing status lights

H200, flashing status lights

H200, flashing status lights
H200, flashing status lights
2024-07-28 17:04:24 - last edited 2024-07-31 03:53:49

Hi,

 

Over the last few days the status lights on my H200 hub starts flashing red and green slowly.

 

According to the manual this means it's "ready for setup", but it is set up and operating normally.

 

If I reboot it, the status light turns to solid green, as expected, but then, a day or so later it starts doing it again

 

As far as I can tell, nothing unusual or unexpected is happening on my network or with any of my Tapo devices.

 

All of my devices have the latest firmware.

 

I have a doorbell, a  H100 and a C120 camera (although that obviously doesn't connect to the hub)

 

Any suggestions what might be going on?

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#1
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1 Accepted Solution
Re:H200, flashing status lights-Solution
2024-07-30 08:52:30 - last edited 2024-07-31 03:54:47

Hello everyone, can you check whether your Tapo H200 is connected wirelessly to the router or using the ethernet connection?

 

Our R&D team has managed to locate a problem when the H200 uses a wireless connection. A beta firmware is available as a temporary fix. If you like to test it, send the Mac address of your H200 to @Wayne-TP via private message.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:H200, flashing status lights
2024-07-29 10:13:23 - last edited 2024-07-29 10:13:38

  @Samo 

 

May I know what's the firmware version of the H200? Are you able to watch the doorbell live stream and playback videos when the hub doing this?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:H200, flashing status lights
2024-07-29 11:24:02

  @Samo I have the exact same problem!

 

I only have the doorbell connected to the hub and other than the flashing lights, have not noticed any issues. 
 

Assume it is something to do with a recent update.

 

Hub firmware is 1.3.4 Build 20240621 rel.40453

 

Doorbell firmware 1.1.16 Build 20240617 rel.65780

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#3
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Re:H200, flashing status lights
2024-07-29 12:20:57

  @Samo Having Exactly the same. It started 3 days ago on 1 of myy H200s and today on another one. All functions are working its just annoying.

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#4
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Re:H200, flashing status lights
2024-07-29 12:25:44

  @Wayne-TP hi. 

It's firmware 1.3.4 20240621 release 40453, and yes, I can stream the doorbell video when this is happening.

 

But, judging from the other posts it seems you have a general problem

 

 

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#5
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Re:H200, flashing status lights
2024-07-29 16:55:28

  @Samo 

I have the same issue. I have 2 cameras (c420) and a doorbell which all seem to be working fine but my smart hub is flashing red to green.  Not sure how to fix it??

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#6
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Re:H200, flashing status lights-Solution
2024-07-30 08:52:30 - last edited 2024-07-31 03:54:47

Hello everyone, can you check whether your Tapo H200 is connected wirelessly to the router or using the ethernet connection?

 

Our R&D team has managed to locate a problem when the H200 uses a wireless connection. A beta firmware is available as a temporary fix. If you like to test it, send the Mac address of your H200 to @Wayne-TP via private message.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#7
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Re:H200, flashing status lights
2024-07-30 09:02:09

  @Wayne-TP Yes, they are both connected by wifi. I have messages you the MAC addresses. Thanks

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#8
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Re:H200, flashing status lights
2024-07-30 13:13:55
My H200 is also connected by WiFi. I will send the PM to test the new firmware. Thank you for the rapid response
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#9
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Re:H200, flashing status lights
2024-07-31 03:53:17 - last edited 2024-07-31 03:54:28

@be11aml  No message from you so far. Double-check please. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#10
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Re:H200, flashing status lights
2024-07-31 06:32:15

  @Wayne-TP 

Who is that message directed to? 

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#11
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