NC450 can't reset | can't login with admin/admin
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Well, I am starting another one thread as there is no solution so far provided from the experts.
After installing a new router at my home, I had to change the Wi-Fi password for the NC450.
I did it via WPS button method, all set - all good.
After trying to login to the TP-Link app (camera app) it keeps me asking for the password.
admin password has no success.
I have done so far almost 500 hard resets for the camera with the rear button, same story.
You experts from the TP-LINK company, there is no solution for this major problem?
My very next step if there is no solution to this problem, which is major and there are so many cameras affected, will be posts to X, revealing your inability to help your customers.
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Well "End of life" it may well be. Hardly a good way of looking after customers, by breaking the login system..
In fact I did login to my camera, via a web browser. But the security protocol required on the NC450 has been phased out, so I had to mess with Chrome to roll back the protocols to even connect. Once done, I could login to the camera with default password.
The app on the other hand could find the camera, but failed to login, even after I knew the default "admin" pswd worked.
So, I took the painful step of buying a new camera.... All the TAPO stuff is just consumer stuff, and pretty basic.
I bought from another manufacturer, and will not buy another TP Link security product again.
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Problem still persist, think on all NC camera models. SHAME on tplink! Even after resetting camera and accessing it via web ui doesnt solve the issue. So we can access camera via browser ( after accepting risk of certificate issue on windows 10 firefox, which tplink cant solve since many years!) but cant access it from mobile tplink camera app. This means there is a 100% bug on tplink camera app. Not sure but this might be deliberate action so customers can buy new devices. How will we trust tplink again?
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Wondering if they will solve this problem before some people take legal actions or worse people lose trust with tplink and go for other brands. This kind of issues is not good for company reputation and for china. They would lose in the long term if not short.
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